Frequently Asked Questions

Please read our FAQ before sending us a message.

How long until my leather ships?

We use a third-party shipper and most orders ship within 10-25 days free and paid 8-15 days. You’ll receive tracking information just as soon as a label is created. 

Which payment methods are accepted in the Online Shop?

We accept American Express, Discover, MasterCard, Visa, and etc. We don’t take money orders or checks, but there’s a work-around. You could just buy yourself a credit card gift card. They sell them at most grocery stores or other retail chains. Just remember to follow the directions on the packaging to activate it before you shop online with it. Works just like a credit card, but it’s not linked to your bank accounts.

What is the Return Policy?

Returns must be in new and unused condition. Returns must be received at our warehouse within 30 days from purchase date for a refund. Store credit will be issued for returns received after 30 days and up to 45 days from date of purchase. Returns and exchanges will not be accepted after 45 days. No restocking fees. Gift returns will be processed as an exchange or store credit only. Customer is responsible for any return shipping charges. Shipping is nonrefundable. Final Sale Items are NOT protected by Next Leathers Warranty Policy and are not returnable

International Shipping Policy

We currently ship internationally to Canada and the UK. For international shipments, we ship via USPS and FedEx. Shipping times may vary from what is shown on the rate. Customer is responsible for duties & taxes.

Will My Order Ship Over A Weekend Or On A Holiday?

Please note that our business days are Monday through Friday 9 – 5 EST. We do not ship over the weekend or observed holidays. (Ex: Memorial Day, July 4th, Labor Day, etc.)

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